Remote Business Support
From our family to yours….
Professional family-run virtual assistant service supporting UK small businesses nationwide.
We specialise in bookkeeping, payroll processing, VAT returns and daily admin — plus we can handle any task you need, from email management and customer support to social media and flexible admin help.
40+ Years Experience
All Areas Covered
Available 24 / 7
Our Services
Combining over 40 years of UK expertise in payroll, accounts and admin from our dedicated family team, we offer virtual assistant services that cover every angle of small business operations. From meticulous bookkeeping and payroll compliance to VAT return filing, pension administration, email and calendar streamlining, customer engagement support, entry-level social media management and any additional task you need completed, we make sure nothing is overlooked.
We focus on long-term ease and reliability. By taking full ownership of your admin workload, we give you the mental space and actual hours to invest in the areas that matter most — whether that’s expanding your customer base, developing new ideas or simply having more time for life outside the business.
Is Your To-Do List Stifling Your Growth?
The Power of Flexible Virtual Assistant Services
As a business owner, you are likely the Chief Executive, the Marketing Manager, the IT Support, and the Head of Admin all rolled into one. In the early days, "wearing all the hats" is a badge of honour. But as you grow, that same DIY spirit can actually become the very thing holding your business back.
If you find yourself spending your evenings replying to basic enquiries or your Sunday afternoons wrestling with spreadsheet formatting, you’ve fallen into the "Founder’s Trap."
In this post, we’ll explore how flexible virtual assistant (VA) services can help you reclaim your time and focus on what truly moves the needle.
Understanding the "Founder’s Trap
The Founder’s Trap happens when you are so busy working in the business that you have no time to work on the business.
Think about it this way: Your time is your most valuable asset. If your goal is to grow a company that generates high-level revenue, every hour you spend on £30/hour admin tasks is an hour you aren't spending on £100/hour business development, networking, or strategy.
By outsourcing the "busy work," you aren't just getting rid of tasks; you are buying back the mental capacity to lead your company.
What Does a Virtual Assistant Actually Do?
Many business owners hesitate to hire help because they aren't sure what to hand over. At Griffiths Small Business Solutions, we see a VA as a remote partner who manages the "friction" in your daily life. Our services include:
Bookkeeping & Payroll: We take the monthly stress out of your finances and payroll so you never have to worry about deadlines, errors or HMRC again. From accurate bookkeeping and bank reconciliations to full payroll runs, RTI submissions, pensions and VAT returns — we handle it all with precision and complete compliance.
Admin & Email Management: We clear the constant clutter from your inbox and daily admin so you can finally focus on growth instead of drowning in emails. We sort, reply to routine messages, organise your calendar, set reminders, handle follow-ups and manage all the little tasks that eat up your time.
Social Media Management: We keep your Facebook, Instagram and Google Business Profile active, professional and genuinely engaging in your own warm, friendly brand voice. From scheduling posts and creating simple graphics to responding to comments and messages — we make sure your business stays visible to local customers without you spending hours on your phone.
Customer Support: We handle every customer enquiry across email, phone, live chat and social media so no message ever goes unanswered. We respond promptly, resolve queries, process simple orders, handle complaints and deliver friendly support that feels personal — always in your exact brand tone.
Travel and Logistics: From researching flights and booking travel to supplier liaison, document organisation, event support and any unexpected task that pops up — we take care of the details so you don’t have to. Whatever comes up, big or small, we step in and get it done quickly and reliably.
and much more………
How We Can Help You Scale
To make it as easy as possible for you to get started, we offer several ways to access our support, depending on where you are in your business journey:
The "Ad-Hoc" Project: Perfect for one-off tasks like setting up a new CRM system, organising a digital filing system, or managing the admin for a specific event.
The "Growth" Retainer: Our most popular option. You secure a set number of hours each month (e.g., 10 or 20 hours) to ensure your core admin and customer service never fall behind.
The Bespoke Package: We create a completely custom support plan tailored exactly to your unique business needs, combining admin, social media, or even specialist payroll and accounts support.
The "Flexible" Advantage
The beauty of modern Virtual Assistant services is that they are flexible. Unlike hiring a full-time employee, which comes with the overhead of office space, equipment, and complex UK employment law, a VA works as a contractor.
This "pay-as-you-go" model means you can scale the support up or down depending on your current projects or seasonal demands. It’s a low-risk, high-reward way to dip your toe into the world of outsourcing.
Why Trust Our Family Team?
When you work with us, you aren't just getting an anonymous freelancer. You get the combined expertise of a dedicated family team.
Whether it’s Alex’s 24+ years of specialist UK payroll and HR expertise or Izabela’s 16+ years of AAT Level 4 accounts and bookkeeping experience, you have high-level professionals handling your "back office." We use professional tools and streamlined processes to get tasks done in half the time it takes the average business owner.
Ready to Reclaim Your Time?
Growth requires space. You cannot build a skyscraper on a foundation made of unread emails and messy spreadsheets. By embracing flexible virtual assistant services, you give yourself the room to breathe, think, and lead.
Don't let your to-do list be the ceiling of your success. If you’re ready to see what a few extra hours of freedom could do for your business, let’s have a chat. We provide flexible, professional support tailored to your specific needs.
What People Are Saying
About Us
Alex Griffiths
Payroll & HR
With over 24 years of UK payroll and HR expertise — including HMRC/RTI submissions, PAYE, auto-enrolment pensions, statutory payments and the design & implementation of digital and remote payroll systems.
Alex takes care of the complex payroll and employment side with precision, so everything runs smoothly, accurately and on time every single week.
Izabela Griffiths
Accounts & Admin
With over 16 years of UK accounts and payroll expertise — including bookkeeping and financial management, VAT returns and Making Tax Digital compliance, bank reconciliations, credit control, cash flow management and Sage/QuickBooks system implementation.
Izabela keeps your books accurate, compliant and up-to-date, so your finances run smoothly with complete peace of mind.